Privacy
policy.
Who operates HQData
HQData is a trading name of Starux GmbH, registered in St. Gallen, Switzerland under company number CHE-172.944.998. We are the controller of the personal data described in this policy.
What we collect
HQData collects only what is necessary to run the website, handle licensing enquiries, and process purchases. This means: basic server-side request logs (IP address, user agent, requested path, timestamp), the contents of any enquiry you send us through the contact form or by email, and, if you buy a licence, the billing details Stripe forwards to us (name, company, VAT ID, email, country). Card numbers never touch our servers; Stripe holds them.
Why we collect it
Request logs are used to protect the site from abuse, diagnose errors, and understand broadly which datasets attract interest. Enquiry data is used exclusively to reply to your message and, if you buy a licence, to prepare your invoice and delivery.
What we do not do
We do not use third-party advertising trackers. We do not sell visitor data. We do not embed cross-site fingerprinting scripts. The only third-party network request on the page is a Google Fonts stylesheet served from fonts.googleapis.com.
How long we keep it
Raw request logs are retained for up to 365 days, then deleted. Enquiry emails are retained for as long as a commercial relationship is active, and for up to 7 years after the last invoice to satisfy Swiss accounting obligations.
Who sees it
Only HQData operators and, where legally required, our accountants. Enquiries are answered from [email protected]; we do not route your message through third-party CRM tooling.
Your rights
If you are in the EU, UK, or Switzerland you have the right to request a copy of the personal data we hold about you, to correct inaccuracies, and to request deletion (subject to our record-keeping obligations). Write to [email protected] with "Data request" in the subject line.
Cookies
HQData uses a single first-party session cookie, set only if you submit the contact form, to prevent automated abuse. No analytics or advertising cookies are set.
Changes
If we update this policy we will revise the "Last updated" date at the top. Material changes will be highlighted on the contact page.
Contact
Questions about privacy: [email protected].
Starux GmbH · CHE-172.944.998 · St. Gallen, Switzerland